General

Provider Directory

• Contacts
• Tags
• Referral Contacts

Interventions

• Programs Overview
• Edit / Manage Program Settings
• Export Data
• Edit Alerts Thresholds
• Edit Triaging Thresholds

Alerts

• Resolved Alerts
• Snoozed Alerts
• Alerts Overview

Patients

• Engaged Patients
• Less-Engaged Patients
• Patient Information
• Event Notes
• Paused Patients
• Archived Patients

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Dashboard

• Patient Views
• Dashboard Overview
• Manage Users
• Getting Around the Platform

Product Release Notes

• March 2023- CareSignal Program Update: Social Determinants of Health (SDoH) Program Risk Status Stratification Triaging
• Release Notes: April 2019
• Release Notes: April 2018
• Release Notes: March 2018
• Release Notes: February 2018

Announcements

• [RESOLVED] CareSignal Dashboard Outage
• [RESOLVED] CareSignal Dashboard Extreme Slowness - 3/2/23
• [RESOLVED] Program Message Deliverability Issue - 12/22
• Programs: Text message and phone call service provider experienced a brief outage on 3/28/2022
• Web Platform: Short Service Disruption 3/22/2022
• Web Platform: Intermittent Outage 5/6/2021

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