FAQ

Patients

• How to Find a Patient ID
• How to Find Patient Information
• Using Patient Time Logs
• How to Find Patients
• How to Resolve A Patient
• Viewing a Patient's Active Interventions

See all 14 articles

Prescriptions

• [Guide] How to Skip A Consent Verification
• Introduction to Prescribing An Intervention
• Different Ways to Add A Prescription
• Removing, or Cancelling, a Prescription
• Editing Prescriptions

Dashboard / Account Overview

• Introduction to the Dashboard
• Snoozing Alerts and Patients from the Dashboard

Patient Views

• How do I create a Patient View?
• What are Patient Views?
• Patient Details Overview

Alerts

• Where to Find Alerts
• How to Resolve An Alert
• How to Snooze An Alert
• How do I address alerts?
• Where are my alerts?

Unengaged Patients

• Introduction to Unengaged Patients

Data

• Invalidate Session Values
• How to View Graph Data for a Different Timeframe
• Viewing Individual Patient Responses
• Viewing Patient Data
• How do I copy data?

Editing Settings

• Where do I edit alert threshold settings?
• Where do I edit patient information?

General

• Dashboard Overview
• Tracking Time Using the Bridge Number
• Contacting Support
• Reset Your Password
• Glossary