Remove or Cancel a Program

You may remove or cancel a patient's program from their Patient Data page.

After you remove a prescription, the messages associated with that program will end, but other programs for that patient will remain unaffected.

1. Open the Patient Data page of the patient with the program you want to edit
2. Click on the Program you want to edit
3. Click on “Manage Prescription”
4. Edit Program Settings
5. Click Update Settings
6. Click Remove to immediately end the prescription
   • Patients will stop receiving messages
   • You may re-prescribe the program at a later date
   • If you want to simply pause service. Click “Pause patient” instead of removing/canceling the prescription.