Interested in learning more about any of the items described below? Don't hesitate to reach out to your Account Manager for more information! Have a feature request or idea for improvement? Share it in our Ideas portal! (If you need an account, reach out to your Account Manager.)
New Features
- Added after hours message support to our chat feature, to let patients know when they are trying to send messages to their care team outside of business hours.
Improvements
- Added a #0 option to our General Medical program's medication question so that patients can indicate if they do not have any medication prescriptions at this time, reducing false alerts.
- Updated our Hypertension program phone call version to require confirmation of submitted blood pressure in all instances, not solely if the value is critical. We made this change to try to reduce patient mis-entry of values.